HOUSE MUSIC SA
PRIVACY POLICY
Your information. Your privacy. Our responsibility.
Last updated: September 2026
House Music SA respects your privacy and is committed to handling personal information responsibly and in accordance with applicable South African data-protection law.
This Privacy Policy explains how House Music SA collects, uses, stores and protects personal information when you visit our website, subscribe to communications, submit music, request promotional services, contact us, or enquire about partnerships.
1. About This Privacy Policy
This Privacy Policy applies to personal information collected through the House Music SA website and through our promotional, editorial, communication, partnership and newsletter services.
By using the website or voluntarily providing personal information to House Music SA, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
Depending on how you interact with House Music SA, we may collect information such as:
- Your name
- Email address
- Telephone or WhatsApp number where voluntarily provided
- Artist, DJ, label, company or brand name
- Social-media profiles
- Music and streaming links
- Release information
- Artwork, photographs, videos and promotional assets
- Information submitted through enquiry or campaign forms
- Newsletter subscription information
- Communications you send to House Music SA
- Technical information such as IP address, browser type, device information and website activity where collected automatically
We aim to collect only information reasonably necessary for the relevant purpose.
3. How We Collect Information
Information may be collected when you:
- Submit a music promotion request
- Complete a Brand Partnership enquiry
- Use a contact or enquiry form
- Subscribe to the House Music SA newsletter
- Communicate with us by email or social media
- Participate in interviews, campaigns or editorial features
- Browse or interact with the House Music SA website
Some technical information may also be collected automatically through the website, hosting infrastructure, cookies or third-party services.
4. How We Use Your Information
House Music SA may use personal information to:
- Review and administer promotional campaign submissions
- Communicate with artists, labels, brands and other clients
- Deliver purchased promotional services
- Process enquiries
- Manage Brand Partnership opportunities
- Publish authorised editorial or promotional material
- Send newsletters or marketing communications where permitted
- Respond to questions and support requests
- Maintain appropriate business and transaction records
- Improve the website, services and user experience
- Prevent misuse, fraud or security incidents
- Comply with legal and regulatory requirements
Personal information will not intentionally be used for purposes materially unrelated to those for which it was collected unless permitted by law or appropriate consent has been obtained.
5. POPIA and Lawful Processing
House Music SA processes personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
Where appropriate, information may be processed because:
- You have provided consent
- The information is necessary to provide a service you requested
- Processing is necessary to fulfil an agreement or transaction
- House Music SA has a legitimate business purpose that does not unjustifiably infringe your privacy
- Processing is required or permitted by law
6. Promotional and Editorial Content
When an artist, label, representative or client submits music, artwork, photographs, videos, biographies or other promotional material, that material may be used to fulfil the requested promotional or editorial service.
This may include publication on the House Music SA website, newsletters, social-media channels, SoundCloud network, promotional graphics, videos or other relevant media channels.
Public-facing promotional information should therefore not be treated as confidential unless specifically agreed otherwise.
7. Third-Party Service Providers
House Music SA may use trusted third-party services to operate the website and provide its services.
These may include providers involved in:
- Website hosting
- Online forms
- Email and newsletter distribution
- Analytics
- Payment processing
- Social-media platforms
- Streaming and embedded media
- Cloud storage
- Website security
These third parties may process limited information where necessary to provide their services and may operate under their own privacy policies.
House Music SA does not sell personal information to advertisers or unrelated third parties.
8. Tally Forms and Online Submissions
House Music SA currently uses online forms, including forms provided through Tally, for certain campaign, contact, newsletter and partnership submissions.
Information entered into these forms may therefore be processed through the relevant third-party form provider before being received or accessed by House Music SA.
Users should avoid submitting unnecessary sensitive personal information through website forms.
9. Newsletters and Marketing
Where you subscribe to the House Music SA newsletter or otherwise consent to receive marketing communications, we may use your contact information to send:
- House music news and recommendations
- Promotional announcements
- New services
- Campaign opportunities
- Events
- House Music SA updates
You may unsubscribe from marketing communications at any time using an available unsubscribe option or by contacting House Music SA.
10. Cookies and Website Technology
The House Music SA website may use cookies or similar technologies to support website functionality, measure usage, remember preferences or provide embedded third-party services.
Third-party content such as social-media features, streaming players or analytics services may also place or use cookies according to their own policies.
You can usually manage cookies through your browser settings.
If House Music SA introduces additional advertising, analytics or tracking technologies, this Privacy Policy may be updated accordingly.
11. How Long We Keep Information
House Music SA retains personal information only for as long as reasonably necessary for:
- The purpose for which it was collected
- Providing requested services
- Maintaining appropriate business records
- Resolving enquiries or disputes
- Meeting legal, accounting or regulatory requirements
Information that is no longer reasonably required will be deleted, destroyed or anonymised where appropriate.
12. Security
House Music SA takes reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website, email service or internet transmission can be guaranteed to be completely secure.
Users should therefore take reasonable care when submitting information online.
13. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Ask whether House Music SA holds personal information about you
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion where appropriate
- Object to certain processing
- Withdraw consent where processing is based on consent
- Unsubscribe from direct marketing communications
- Raise a concern regarding the handling of your personal information
To make a privacy-related request, contact:
14. Links to Other Websites
House Music SA may contain links to external websites, streaming platforms, social networks and other third-party services.
House Music SA is not responsible for the privacy practices of external websites.
We encourage users to review the privacy policies of services they visit or use.
15. Children’s Information
House Music SA services are not specifically designed to intentionally collect personal information from children.
Where information relating to a minor is submitted, the person submitting that information should have the appropriate authority or consent to do so.
16. International Services
Some technology providers used by House Music SA may operate servers or services outside South Africa.
As a result, personal information processed through those services may be stored or processed outside South Africa, subject to applicable data-protection requirements and the safeguards of the relevant service provider.
17. Changes to This Privacy Policy
House Music SA may update this Privacy Policy from time to time to reflect changes to its services, technologies, legal requirements or business practices.
The latest version will be published on this website with an updated revision date.
18. Contact
For questions, requests or concerns relating to privacy or personal information, contact:
House Music SA
South Africa
Email:
info@housemusicsa.co.za
Website:
housemusicsa.co.za
You may also have the right to raise a privacy concern with South Africa’s Information Regulator.
